Tractor & Machinery Returns Policy

ROUTH FARMING LIMITED — Tractor & Machinery Returns Policy

Thank you for your purchase. We hope you are satisfied with your tractor or machinery. If you are not completely satisfied, you may return it for a full refund or exchange, subject to the conditions below.

Returns and Exchanges

You may request a return or exchange of your tractor or machinery within seven (7) working days of receiving it, subject to the conditions of this Returns Policy.

After this period, requests relating to faults will be handled under our three-month warranty, subject to its terms and coverage. The warranty begins on the date of delivery and runs concurrently with the return period.

This policy does not affect any rights or remedies that cannot lawfully be excluded or limited.

Returned equipment must be in the same condition as when delivered, with an unchanged operating-hour reading and all original tags and labels attached.

Return Process

To arrange a return, please email our customer service team at info@routh-farming-ltd.co.uk to obtain a Return Authorisation (RTM) number and return instructions.

Return transportation costs will be paid or reimbursed by us.

Refunds and Exchanges

Once we receive the returned equipment and inspect its condition, we will process the refund or exchange, provided the return meets the conditions of this policy.

Please allow at least three (3) days from our receipt of the equipment for processing. We will notify you by email once your refund or exchange has been processed.

Questions

If you have any questions about this policy, please contact us on +44 7376 628580 or email info@routh-farming-ltd.co.uk.

Nothing in this policy excludes or limits any rights or remedies that cannot lawfully be excluded or limited.